Exceptional. That is all I have to say. William took care of us personally from the moment we pulled up, to the moment we drove off in our perfect car. Perfect price, perfect experience, just wow. He devoted his full attention to us and went OUT OF HIS WAY to help us out as well. I couldn't be MORE pleased. I always dread car shopping but this changed my mind 100%
I had to pick up a thermostat for my Jeep Wrangler & my local dealer in Cartersville was out of it & were going to transfer it from Rome. Since I was headed to Rome anyway, I offered to pick it up and arranged to have it laid out. It was easy peasy, in & out with no problems. If you need any parts, Bart & the other fellas here will certainly provide you with the whole service with a smile routine.
Professional service. Nice respectful young man. His name was Ben.
William hill & Randy went above and beyond To get us the best deal they could
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Everyone was kind and very helpful! Usually my husband takes care of the car maintenance but since his passing...I have to do it disabled and all!! Everyone in the service department was helpful and thanks to Tyler for helping my get my power wheelchair on the back of my car. I don't remember the young lady's name that helped him but I appreciate you both!!
Ram auto dealer
Came to the dealership after Collin Garrett was very helpful and knowledgeable definitely says a lot about the dealer when willing to help and answers all your question. I can only imagine what the dealership is like during business hours. Looking forward to buying my next truck here.
Devon did a great job. He was knowledgeable and honest, and the dealership worked with me to get the pricing I wanted. I've not yet had any real experience with their Service Dept, but I'm very pleased with Sales.
Ginger in service is awesome! She gets it done right and is customer oriented. She always goes above and beyond for her customers. Best service advisor EVER!
AWESOME .... LOVE IT ....
Best car buying experience
Great visit at service department today. Ginger is the best!
Excellent customer service!
I absolutely love the sales associates here this is where I got my vehicle from definitely will come here again when I want to trade in and upgrade I will also send family and friends here.
Had an oil change and clean up done and Kaycie and the service Dept were great! Also thanks to Will Hill and Jonathan Arroyo for checking up on me! Awesome salesmen and would highly recommend them!!
I want to thank Kaycie and the service Dept for a great service visit! Oil change and clean up were great! Also shout out to Will Hill and Jonathan Arroyo for checking up on me! Great salesmen and would highly recommend them!!! Great job guys and gals!! Thank you all!
One of the easiest vehicle purchases I’ve ever made! They score a 10! Jonathan was great!
Service dept ok, kind of unorganized, overall, good job.
Always a great place to have your car serviced.
5 stars isn’t enough , I’d give a million if I could! This place is amazing 😊 Thank you Shawn Evans for getting me into the car I wanted!
I got excellent service here I told the guy what I wanted he didn't try to sale me a dream he went and got me what I wanted for the price I needed. All around good deal.
These guys went out of their way to take of us what a great staff !!!!!!
Really nice people. Extremely helpful and great prices.
Had always received great service in service shop. Employee turnover has caused staffing issues. Service advisors are limited, but friendly.
Absolutely amazing and will try to work with you for the prefect deal you’re looking for!
Awesome staff and experience purchasing! Jonathan, William, Justin and Shawn were amazing!! Even with the angry customer who kept being very ugly to them all. They handled everything with professionalism and I would highly recommend them. And Lee was amazing as well!
the process was made simple and easy, and will go back for the third time when i am ready
The facility may not be state of the art but the staff is exemplary. Very helpful and friendly which is very refreshing in this crazy world we live in.
Shawn at Greenway Chrysler Dodge Jeep RAM of Rome was the absolute best. He made our buying process smooth, fast and painless. We couldn’t have ask for a better experience!
Courteous staff; friendly service department
I was at dodge window shopping new Jeeps and Shawn was very friendly and answered all my questions that I had about them. . when ready for such a big purchase will ask for him.
I’ve purchased multiple vehicles with Shawn and University CDJR. Good people , good deals. They treat you like family ! Prices are good and fair l.
I would recommend all my friends & family and even strangers to go see Shawn and the dealership. I called him about a vehicle he posted and within a few hours he had me approved and told me to come and get it. He takes care of you and treats each and everyone of his customers like family. I will be back and I recommend you to go to him
Purchased our 2017 Ram 1500 Sport from Shawn. He is very friendly, knowledgeable and accommodating. Will definitely be buying more vehicles from Shawn and Greenway CDJR of Rome.
This was by far the best car experience I’ve ever had. Shawn was so helpful and never pushy. He gave me my time and we ended up with an amazing deal. Thank you for all your help!
Fast and easy truck purchase. Shawn is the best!! Highly recommend Shawn as your salesperson!!!
This was one of the best auto buying experiences I have ever had. Amanda was very knowledgeable and if I asked something she couldn't personally answer she would look into it and get my answer for me within a few minutes. There was no pressure as I have experienced in the past with other dealers and they worked behind the scenes to get the best interest rates for us. They really seemed to want to have our best interest in mind and what would work best for us through financing giving us multiple options. Follow ups the next day ...
I had a great experience buying a new 2021 Jeep Grande Cherokee L from here. Mark Dodd and Shawn Evans were most helpful in the whole process. Bless them, they have had to put up with me several times to teach me how to use all the tech stuff. If your looking, I would suggest you reach out to them!
The best car buying experience. I would recommend this dealership to anyone looking to buy a vehicle. The staff treated us with such kindness and respect. Shawn our salesman made our car buying experience one to remember. We will definitely be lifetime customers.
Amanda, Randy, and Mike are Absolutely amazing! Best dealership I've ever been to. I highly recommend this dealer to anyone who is looking for a Ram or otherwise! Emmette Fletcher
They fixxed my vechile in a fast and timely manner and they where really nice and professional
Excellent customer service and sales. They took really good care of me in Service and BUYING MY CAR WAS A Great experience.
Got my new ram truck love it
Actually my car broke down at their entrance. They were super sweet made sure I was ok offered water and asked if they could do anything.
Great place and staff
We went in for an oil change and tire rotation didn't have a long wait time Loved the customer service they were awesome reasonably priced and too my car is great now
They were very courteous helpful and it did not take as long as I thought it would take and they have followed up on their work
They were amazing and helpful. I will be going back for a car soon.
I’ve been here twice for services done to my Jeep and I am a pleased with their customer service courtesy they carry. I’m a woman and although I might not know all the parts of the car, I like to know what is being done to it. They don’t mind giving you full details on services being render. Thank you and especially Greg for his time. So far so good!
This dealership worked with me and my situation to get me in my dream car!! Jeff Pope and Ethan Stephenson got me in and out in no time. They had the most friendly and cooperative attitudes the entire time, even when I had a million questions. I will 100% be buying all my cars from here.
Had a great sales experience this weekend in Rome. Mike and William were wonderful to work with. Very helpful and answered all our questions. There was no pushing or pressure on anything. I left with a '21 Sahara Altitude. I will be happy to do business with them again.
Awesome sales service.
Shawn’s a go getter and has made me fall absolutely in love with the Dodge Challenger. Thank you so much I’ll see you soon.
Love the guys here. They listened to my needs and worked with my situation and when things weren't looking good for me, they went the extra mile to make sure I drove out of there in the car I wanted.
Salesman was great. Admin took forever.
Had such a pleasant experience! Will definitely be back. Thank you guys!
Great service from Stephen McKenzie. Got me in and out with everything I need.
Shawn Evans is the best! I was able to coordinate everything easily and walked in and out with my car in no time. He answered all of my questions (even the dumb ones) and treated my family with kindness. We would absolutely buy our next car from Shawn.
University CDJR of Rome gave me one of the best car buying experiences ever! The process was quick and easy. I would recommend them to my grandmother! Fast, competent, and overall amazing customer service. Thank you University CDJR
Shawn and Mike hooked me up nice!
Very knowledgeable on diesels I would recommend anyone to take their Dodge to the Dodge place in Rome
They sold us a jeep hassle free and quick...got my oil change and recall in right away and also quick..the associates were very courteous..
I have been so blessed today. Jo Free and William Hill worked together to get me a 2019 Dodge Grand Caravan. I have NEVER been treated so good. But I am so thankful for the help from both of them. Also, Doyle Allbritton detailed the van beautifully. Justin Silvers made sure I got all the paperwork signed then made me copies of everything. Thank you everyone for your time, help and treatment. I will shout your praises to everyone.
Jeff is relatively new to the team and with Randy's help, they knocked it out of the park. Jeff was super communicative and made our truck buying experience pleasant...in fact, we did it all via text and email. Because we are so busy and didn't want to let a great deal slip away, they delivered to our home and it was quick and painless. We got a generous trade-in amount and are very happy with our purchase. I'd recommend University CDJR of Rome to anyone who doesn't like the metro atlanta hype or overpriced vehicles ...
Got my truck fixed
Shawn is the best! He helped me build my dream car! Taught me how to use everything. Not pushy, easy to work with and, very well educated about the cars he sells!!
Had an awesome experience. The entire staff went above and beyond to help me and my wife get into a new Jeep Cherokee Latitude. The best car buying experience we have ever had. Totally recommend going to see the entire team.
Best experience ever!!! Every member of the team that we worked with was super nice, friendly and went above and beyond to get us taken care of. Customer for life!
Very friendly and helpful. From start to finish the whole process was very easy. The team at University works well together and were very pleasant. They made me feel like I was a friend and not just a “customer”. Will highly recommend them.
Everyone I encountered was professional and personable! Scott and Jimmy in maintenance were top notch! They were informative and punctual! The shuttle drivers Nick and Trey couldn’t have been kinder! Overall fantastic experience! I’d trust my Wrangler with these guys any day!
Rosmery was amazing. She helped me through my entire process of purchasing my first Ram 1500. I will definitely recommend this dealership and be sure to ask for Rosmery!
After going to multiple dealership to purchase a car we are so thankful we chose University Chrysler Dodge Jeep Ram in Rome, GA. They were professional and friendly from the time we called to when we left the dealership. Their prices are competitive and reasonable. I drove two hours and it was well worth the trip. We left with a great and reliable car. Thank you so much for making our experience of purchasing a car so easy and stress free.
A huge thank you to Shawn Evans. We're getting ready to get our 18 year old daughter a car before going off to college and even though we didn't get a car from there, he gave great advice, helpful buying tips and responded within reasonable time. Go ask for Shawn!
Simple as: 1. Ray was the most polite and friendly salesperson I’ve ever encountered and was KNOWLEDGABLE about the inventory. 2. They offered me more for my trade in than any other dealership. 3. They had a better price on the Jeep I bought than any other dealership. That’s all you can ask for! Definitely recommend.
Ask for Ray, the British man. Great customer service, very knowledgeable, and will help you get the vehicle you are looking for.
Ray was fantastic and very helpful! My wife and I couldn’t be happier with our new truck!